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Self-assessing by organizations
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Self-assessing by organizations
Self-assessing by organizations
Organisation details
Name * :
Designation * :
Organisation * :
Email Id * :
Mobile No. * :
Stage 1: Preliminary assessment
S.No
Question
Yes/No
1.
Has the organisation been in existence for more than 3 years?
--Select--
Yes
No
2
Is it a profit-making organisation?
--Select--
Yes
No
3
Does the organisation have a formal structure in place?
--Select--
Yes
No
4
Is the organisation interested in increasing its profits/profitability?
--Select--
Yes
No
5
Is the organisation aiming at/pursuing some business model for excellence?
--Select--
Yes
No
Stage 2: Preparatory assessment
6
Does the organisation have a vision/mission/values? Is it documented and reviewed?
--Select--
Yes
No
7
Would you describe the organisation as customer-centric?
--Select--
Yes
No
8
Does the organisation have/works towards international certification like ISO etc?
--Select--
Yes
No
9
Which of the following approaches best describe the organisation?
--Select--
Adhoc approach most of the time
Sometimes adhoc,and sometimes systematic
Systematic approach is followed in all aspects
10
Does the organisation participate in any award process?
--Select--
Yes
No
11
If yes, please provide the names:
Stage 3: Readiness assessment
12
Would you like to follow a business excellence model and participate in the RBNQA award process?
--Select--
Yes
No
13
Does the organisation have a business plan with a long-term goals and short-term goals clearly outlined?
--Select--
Yes
No
14
Has the company formulated the strategies for achieving the business plans and ensured that the plans align with their vision, mission and values?
--Select--
Yes
No
15
Does the organisation have a process to listen to the customers, understand their requirements and resolve their complaints?
--Select--
Yes
No
16
Does the organisation have a system of measuring organisational performance and individual performance of employees - performance monitoring system?
--Select--
Yes
No
17
Does the organisation take support of the technologies available to carry on their business?
--Select--
Yes
No
18
Has the organisation taken measures to ensure sustainability of their business?
--Select--
Yes
No
19
Does the organisation focus on employee development along with organisational development?
--Select--
Yes
No
20
Does the organisation have adequate monitoring mechanisms in place to support its overall business?
--Select--
Yes
No
21
Does the organisation have a governance mechanism to discharge its CSR functions?
--Select--
Yes
No
22
Does the organisation lay stress on innovation?
--Select--
Yes
No