Tata Housing Development Company Limited, Mumbai
Tata Housing Development Company Limited, Mumbai, is a
wholly owned subsidiary of Tata Sons. Over the past five years, THDC has evolved
into a leading holistic real estate development company in India. Projects are
located around metros, Tier I and Tier II cities.
The company has adopted three strategic themes: Operation
Excellence; Customer Centricity; Employee Engagement. These themes are deployed
through the Leadership System, Strategic Planning, Work System, and Management
Reviews, amongst others. They are institutionalized.
In addition, the Leadership Team Members personally promote,
encourage and mandate legal compliance and ethical behavior in every sphere of
work. Appropriate disciplinary actions are taken for legal non-compliance and
unethical behavior. A benchmark practice.
The THDC mission is: To delight our customer by providing
quality life spaces through continuous innovation. In pursuit of this mission,
the company has created new segments such as: senior living at Bangluru; and
second homes at Lonavala, Talegaon, and Kasoli.
THDC has a comprehensive 14 step work system. The system aims
to synergize the performance of multiple functions within the organization, as
well as, align key business and operations processes in order to serve
customers more efficiently and effectively.
The company also has an elaborate Emergency Preparedness and
Response Plan for man-made and natural emergency situations. THDC has adopted
technologies and materials for sustainable development to reduce carbon
emissions, at each project. A noteworthy practice.
THDC has instituted sufficient safety measures to ensure zero
fatalities. A best practice.
We congratulate Tata Housing Development Company Limited,
Mumbai for winning the IMC Ramkrishna Bajaj National Quality Award 2013 in the